Privacy & Terms

Terms of use

These terms apply to toowoombaliving.com and the associated Facebook and Instagram social media accounts. By accessing and using this website you consent to these terms and the Toowoomba Living privacy policy.

This website should not be viewed by anyone under the age of 18 without a parent or guardian present.

All content provided on this site is for informational and entertainment purposes only. The owner of this site makes no representations as to the accuracy or completeness of any information on this site or by following any link on this site. You understand and agree that by using any information, products, services, or links on this site you do so at your own risk.

We will not be liable for any errors or omissions in content nor for the availability of content.

We will not be liable for any losses, injuries, or damages from the display or use of content on Toowoomba Living – data, text, music, sound, photos, graphics or any other kind represented on Toowoomba Living.

We make no representations that Toowoomba Living or sites found by links from Toowoomba Living are free from viruses or malware.

If you are a business or individual that has been featured on Toowoomba Living and does not wish to be, please contact us to request removal of your details.

Copyright and permissions

Unless otherwise stated, all editorial and photography content on this site is © 2015 Toowoomba Living. We work hard to bring you original content and images.

We also work hard to build positive relationships with local businesses and people, key to this is reciprocal sharing of content. You are welcome to share our content and images, but please link back to Toowoomba Living and credit us as the original owners.

You may not reproduce content and images without crediting Toowoomba Living and without prior permission from Toowoomba Living.

User obligations

Toowoomba Living reserves the right to deny you access to all or part of this site and associated social media accounts if you engage in conduct we believe, at our sole discretion, is:

• Discriminatory, racist, sexist, explicit or unlawful
• Violates the privacy of third parties
• Violates the rights of Toowoomba Living or third parties
• Spam or marketing
• Inappropriate as assessed by Toowoomba Living.

These terms and conditions of use are subject to change at anytime and without notice. 

Privacy

Toowoomba Living is committed to protecting your privacy while you visit the site and to complying with the Australian Privacy Principles as outlined in the Privacy Act 1988.

This privacy statement relates to how we gather and use your personal information.

How information is collected

When you visit Toowoomba Living we may collect information via correspondence with you – either through email, phone call, social media comments, or when you subscribe to our mailing list. This may include your name, birth date, email address, location or any other identifying personal information as identified in the Privacy Act. It is an individual’s responsibility for providing accurate personal information. We cannot be liable for information provided to us that is incorrect.

We also collect non-identifying information about your visit to this site via cookies. You can turn off cookies at anytime by changing your specific browser settings.

You may choose to not provide us with your personal information – in doing so we may not be able to offer you some or all of our services and may terminate your access to some or all of our site.

How your information is used

Information collected is only used in relation to the activity and functionality of the Toowoomba Living website and associated social media accounts. This includes improving our website to provide you with an enjoyable and useful experience and the administration of contests, promotions or surveys.

Toowoomba Living does not sell your personal information to third parties. From time to time we may engage third parties to undertake work on behalf of Toowoomba Living, in those cases your information would be provided in order for them to perform work required for Toowoomba Living. We would take reasonable steps to ensure these organisations are bound by confidentiality and privacy obligations. This includes customer support, administration or shipping.

If there is a change, or potential change, in the ownership of Toowoomba Living your information may be disclosed as part of the acquisition process. We would take reasonable steps to ensure this was undertaken in good faith, in relation to acquisition procedures.

We may also supply your information to law enforcement upon request or if we suspect you are engaging in fraudulent or unlawful activity.

From time to time we may contact you with direct marketing material and information. You may opt out of receiving this material at any time. We do not spam. We do not provide your details to other organisations for the purposes of marketing.

Accessing your personal information

You are entitled to request access to your personal information by contacting us. If you make an access request, we will ask you to verify your identity in writing. There may be instances where we cannot grant you access to the personal information we hold if it would interfere with the privacy of others, or if it would result in a breach of confidentiality.

If that happens, we will give you written reasons for any refusal. If you believe that personal information we hold about you is incorrect, incomplete or inaccurate, then you may request us to amend it.

Links 

This website may contain links to other websites operated by third parties. We make no representations or warranties in relation to the privacy practices of third party sites and are not responsible for the content published on other sites. We also make no representations about the security of sites found by links from Toowoomba Living.

We are not responsible for republished content from this blog on other blogs or websites without our permission.

Contact and complaints

If you believe we have breached your privacy, or you have a concern or complaint please contact us at lynda@crawfordcommunications.com.au

You may also contact the Office of Australian Information Commissioner by calling 1300 363 992. 

Updates to privacy policy

From time to time we may update this privacy policy without notice. It was last updated 15 August 2015.